The following messages are just a few that we have received from our clients.... all are overseas riders who we have helped to buy new, top quality saddles from leading European Dealers, using our free saddlery advice service, which we first published in 2001 ...
13/02/13 ...Hi Fraser, Thanks so much for your help, you have been wonderful! AR (Australia)
12/01/13 ...Hi Fraser, as always you have been very helpful JB (USA)
10/01/13 ...thank you for your help Fraser, you have been a great help. KF (UK)
30/10/12 Wow thank you so much for such a quick and detailed reply! I should have emailed you in the first place! Thank you! I'm still trying to decide which of the 3 saddles I want, but will be in contact in the next few days once I do. Justine (Australia)
28/10/12 Thanks Fraser, I'm very impressed with your service ! Di (South Africa)
23/06/12 Working with Fraser from the TheTackGuide is like dealing with an old friend. Fast and friendly emails, honest opinions, and helpful information along with competitive prices on the best saddles in Europe are what you can expect from this fantastic service. Over the last 8 years or so, my students and I have purchased 5 saddles through his contacts and every experience has been fabulous. If you are looking for a saddle, be sure to contact Fraser ....Kate Scheltema. GREEN GABLES FARM LLC (USA)
19/06/12 Hey Fraser, Pleasure, its always good to be able to give good feedback! lol I'd be more then happy to post a review of my saddle. If any of my friends are looking for a saddle I will definitely tell them where to find you! ...SS. (Zimbabwe)
16/06/12 I have had great service from 'your Kieffer Dealer' since you introduced me to him. I am in fact waiting for saddle no. 2 to arrive.... I have had some great competition results in the Kieffer London and am attaching a photo of us placing 4th at my first 3DE at easter time. Will be attempting a higher grade at our next outing on 7,8 July.
I can speak most highly of your service, keep it up as Australians can really benefit by you. ...VH (Australia)
16/06/12 It was an absolute pleasure dealing with both yourself and 'your European Dealer'. He offered such outstanding service that I purchased both the Prestige Meredith D and Keiffer Wien from him. I am very pleased with both saddles and the competitive price. Since dealing with you I have recommended others to use your service. Thank you again. ..NM (Australia)
23/11/11 Thank you so much for all that information MB (Ireland)
01/11/11 Thank you for your help Fraser. Very much appreciated. JB (Australia)
31/10/11 That was quick! Fantastic. I d like to go ahead and buy it please:) AO (Australia)
21/09/11 Thank you so much for assisting me with so many questions? I apparently have chosen a very popular saddle but they found one for me. In the next 10 days it should arrive and I will try and remember to let you know if 'Bentley' the horse likes it ! Thanks again for your service. LM (USA)
20/09/11 Thanks Fraser I'll contact the Dealer now. Really appreciate your service, it's been excellent. I will certainly recommend you and your company to clients and friends. RM (Australia)
18/09/11 Dear Fraser, Thank you kindly for taking time to answer my question. The information wwas very helpful to me. EC (USA)
17/09/11 Dear Fraser, Thank you for your reply and the good information you got for me.... your service is outstanding and I've told many of my friends about you (and only emailed one your details last night !) TN (Australia)
15/09/11 Thanks for everything Fraser, you have been a great help !!! TB (Australia)
11/09/11 Hi, It's been a while, but I've purchased a couple of saddles from you in the past and was very happy, so am back for another one saddle! DC (USA)
10/08/11 Thank you very much for your help. Your company has a very good reputation here in Western Australia. BB (Perth AUS)
23/07/10 Dear Fraser, today I finally received my new Kieffer Paris....well worth the wait. It is a beautiful saddle.Thanks for your help. If I'm ever in the market for another saddle I will certainly look at TheTackGuide again. You saved me a fortune. Regards JG (Australia)
20/02/10 Dear Fraser, i contacted you a few months ago in regards to wanting a new size 1, black Kieffer innsbruck saddle and you put me onto ....... just wanted to let you know i purchased one ........ and has arrived safely and is perfect. Thank you enormously for your help and referral to ****, you were a wonderful help, honest and efficient and i would recommend you to anyone. Very much appreciated. Thank you, regards, TN (Australia)
23/11/09 Thank you so much you have been exceedingly helpful ...AW (USA)
26/10/09 Thank you for your prompt reply. What wonderful customer service... PB(USA)
11/10/09 I have bought 2 saddles through Fraser. I received great service and a terrific price ! I would recommend this service to any serious buyer. Paula (NH USA)
09/10/09 ... Hey Fraser...You are the best :-) ECG (CA USA)
12/02/09 ...the saddle fits perfectly to my Lipizza.!! I will certainly recommend you and *** to all my friends! IH (Finland)
11/02/09 I purchased a Zaldi Star via your service a few years ago. And then another after that. I was thrillled with the savings, level of communication and service from the Dealer. I hope I can get that lucky again. Katie W (USA)
08/11/08 Hi Fraser Yes, I had a great experience!!! I bought the saddle from *** Saddlery, and it all went very smooth and I was very happy with your referral. Thank you again! Joellyn (USA)
13/10/08 You’re the best! JK (Las Vegas USA)
08/01/08 Hi Fraser, Thank you very much for the information. I will contact *******.
You might be interested to know how ‘small the world is’. When you responded to me yesterday, your name seemed familiar even though you and I haven’t corresponded before.
Friends of mine had spoken about ‘a Fraser…” only the weekend before, being very satisfied customers of yours: JB, WC, both in Vancouver. J especially says her saddle is the best she’s owned, and that you were a delight to work with!!
Thanks again for your help; I will be in touch again should the need arise. Sincerely, Ruth (Canada)
08/11/07 Thank you Fraser, everything you did was a huge help and success. Much appreciated! Vicky (USA)
08/11/07Hi there Fraser .... I ended up buying saddles from *** at ***** ... once again, brilliant service all round – thank you ...Regards Alison (New Zealand)
12/02/07 I purchased a Kieffer Wall Street from ******,and she made the whole process very simple. I would definitely deal with The Tack Guide and ****** again. Sally (Australia)
07/02/07 Hi there!!! We ordered a wonderful prestige saddle from ***** - she was helpful, informative, patient, and quick on delivery. Thank you so much!! I ride in it all the time and LOVE it!!!! Your service is greatly appreciated. Shauna (USA)
07/02/07 Your information was wonderful, thank you, Sam (USA)
24/07/06 Thank you again and I will recommend your services they are great! Jenna (USA)
10/07/06 Thanks so much for your help. I have let them know at ****** that you were the contact and kind and helpful. Linda (USA)
11/04/06 Thank you for the information you gave me. It's very useful for me and I'm sure I'm not the only one who is so grateful!!! KK (Bulgaria)
10/04/06 I have purchased a made to order saddle from you in the past for a different horse and am very happy with your service! Thank you again, VM (USA)
Take care… it’s been a pleasure hearing from you. … Gail (USA)
Best wishes for a fabulous New Year and thanks again for your help. ...JS (Australia)
... we would love to help you get some impartial saddle advice, and save money too !