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Testimonials ... |
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... a few comments from riders we have helped buy new saddles from our top European Dealers
19/01/12 ...Thank you so much for your time and fantastic service. I'm very happy with the saddle and will highly recommend you to other people who would be looking to import a saddle. Trish (Australia) ... 18/01/12 ... You're a superstar Fraser! Steph (Australia) 10/08/11 ....Thank you very much for your help. Your company has a very good reputation here in Western Australia. BB (Perth AUS) 23/07/10 ...Dear Fraser, today I finally received my new Kieffer Paris....well worth the wait. It is a beautiful saddle.Thanks for your help. If I'm ever in the market for another saddle I will certainly look at TheTackGuide again. You saved me a fortune. Regards JG (Australia) 20/02/10 ...Dear Fraser, i contacted you a few months ago in regards to wanting a new size 1, black Kieffer innsbruck saddle and you put me onto ....... just wanted to let you know i purchased one ........ and has arrived safely and is perfect. Thank you enormously for your help and referral to ****, you were a wonderful help, honest and efficient and i would recommend you to anyone. Very much appreciated. Thank you, regards, TN (Australia) 23/11/09 Thank you so much you have been exceedingly helpful ...AW (USA) 26/10/09 Thank you for your prompt reply. What wonderful customer service... PB(USA) 11/10/09 I have bought 2 saddles through Fraser. I received great service and a terrific price ! I would recommend this service to any serious buyer. Paula (NH USA) 09/10/09 ... Hey Fraser...You are the best :-) ECG (CA USA) 12/02/09 ...the saddle fits perfectly to my Lipizza.!! I will certainly recommend you and *** to all my friends! IH (Finland) 11/02/09 I purchased a Zaldi Star via your service a few years ago. And then another after that. I was thrillled with the savings, level of communication and service from the Dealer. I hope I can get that lucky again. Katie W (USA) 08/11/08 Hi Fraser Yes, I had a great experience!!! I bought the saddle from *** Saddlery, and it all went very smooth and I was very happy with your referral. Thank you again! Joellyn (USA) 13/10/08 You’re the best! JK (Las Vegas USA) 08/01/08
Hi Fraser,
08/11/07 Thank you Fraser, everything you did was a huge help and success. Much appreciated! Vicky (USA) 08/11/07Hi
there Fraser
Alison
12/02/07 I purchased a Kieffer Wall Street from ******,and she made the whole process very simple. I would definitely deal with The Tack Guide and ****** again. Sally (Australia) 07/02/07 Hi there!!! We ordered a wonderful prestige saddle from ***** - she was helpful, informative, patient, and quick on delivery. Thank you so much!! I ride in it all the time and LOVE it!!!! Your service is greatly appreciated. Shauna (USA) 07/02/07 Your information was wonderful, thank you, Sam (USA) 24/07/06 Thank you again and I will recommend your services they are great! Jenna (USA) 10/07/06 Thanks so much for your help. I have let them know at ****** that you were the contact and kind and helpful. Linda (USA) 11/04/06 Thank you for the information you gave me. It's very useful for me and I'm sure I'm not the only one who is so grateful!!! KK (Bulgaria) 10/04/06 I have purchased a made to order saddle from you in the past for a different horse and am very happy with your service! Thank you again, VM (USA) 23/03/06 Hi Fraser, Thank you so much for your help. I purchased a Stubben through you several years ago an have been very pleased with the service you offer. Looking forward to hearing from you,....Christine (USA) 27/03/06 Thank you again Fraser! Your follow up is impeccable… if only everyone could be more like you. J*** did email me… I’m just waiting to confirm prices and hopefully we’ll be set… and I’ll be happy riding in my new comfy saddle. : ) Take care… it’s been a pleasure hearing from you. … Gail (USA) 15/02/06 Hi Fraser! I just wanted to let you know that I received my new Kieffer Orphee saddle today and it fit me and my horse beautifully!! I want to Thank you for your outstanding service and helping me to find the saddle I wanted. This is the second saddle I have obtained with your help and couldn't be a more satisfied customer!!! Thanks again!!! I look forward to doing more business with you in the future!! It only took 6 days from the time I placed my order to having the saddle arrive at my front door!!! How's that for service!!! : ) .....Sincerely, Corine (USA) 06/02/06
Hi, I cannot believe the saddle came so quickly! One of the perks of
living in a small "horsey" town is that everyone knows
you. This morning, (Sunday) I got a call from the local post master;
she said they had a "saddle from ENGLAND(!) for me that came in
last night and would I like to drop by and get it this morning
rather than wait until tomorrow. I went over and gotit, took it to
the barn, put it on my horse (fits us both beautifully), and rode
for about 1 1/2 hours on the trails and cross country course. I
absolutely love this saddle; my horse seems to approve also! My
trainer is also thrilled with it. The quality is superb, and it
feels "broken-in" straightaway.
31/12/05 Dear Fraser....I
wanted to thank you for your fantastic customer service in helping me
find the perfect saddle for my horse.You were a constant source of
information and guidance even though I was writing to you all the way
from Australia. I sincerely appreciate your generosity and time and
have no hesitation in recommending you to anyone looking to purchase
anything horse related. |